Mistakes, Complaints and Official Sources

Costly super mistakes, lost and unpaid super, scams, early release rules, death benefits and how to complain to AFCA.

The most expensive super problems are often not the headline fee but the things members miss: duplicate accounts, insurance they did not know they had or had lost, unpaid employer contributions, pressure selling and unlawful early release schemes. The super mistakes guide is the overview and links to each detailed guide.

The guides in this section explain how to find lost and unclaimed super through myGov or the ATO, what to do if your employer has not paid your super, how to recognise switching scams and high-pressure sales, the narrow rules for early release on hardship or compassionate grounds, why beneficiary nominations matter, and how to complain to your fund and then to AFCA.

Each guide ends with the official bodies to use: the Australian Taxation Office, the Australian Prudential Regulation Authority, the Australian Securities and Investments Commission and its Moneysmart website, the Australian Financial Complaints Authority, and the National Debt Helpline where money stress is part of the picture. These services are free; you do not need to pay a company to find or claim your super.

Mistakes, Complaints and Official Sources

Guides in this topic